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This is a call duration presentation powerpoint templates. This is a six stage process. The stages in this process are cost per contact productivity, contract per day, call quality, call duration, abandoned rates, grade of service contract.

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This is a sales call procedure example ppt presentation. This is a four stage process. The stages in this process are sales call procedure, logical and progressive sequence, post call analysis, pre call planning. \n \n

This is a call center network diagram presentation pictures. This is a six stage process. The stages in this process are synthetic video stream, call center network diagram, user commands, call center operator, service provider platform, voice stream.

This is a sales call tracking diagram powerpoint shapes. This is a four stage process. The stages in this process are online search clicks on adds, unique phone number for customer call, call to customer care, tracking to ppc campaign.

This is a first call resolution diagram ppt example. This is a three stage process. The stages in this process are satisfied customers, no repeat calls, cost savings.

This is a sales call plan template presentation powerpoint example. This is a four stage process. The stages in this process are determine sales call objective, develop customer profile, develop customer benefits, develop sales presentation.

This is a call tracking database layout powerpoint show. This is a six stage process. The stages in this process are google yahoo bing, off line advertising, social media, affiliates, customer calls, result reports.

This business framework PPT has been designed with call center management model. This framework PPT slide can be used for business and call center related presentation. This Pot can be used for performance overview and operational activity for call centre management techniques.

This slide showcases flowchart of the inbound call center procedure. It includes getting customers request , agents receiving call , analyzing reason behind the call , resolving issues , seeking further help etc. Persuade your audience using this Inbound Call Center Process Flowchart Mockup PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Inbound Call Center, Process Flowchart. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide exhibits call center process improvement plan. It provides information such as process, inputs, outputs, improvement, greeting, gathering data, checking status, answering request and closure of call.Showcasing this set of slides titled Call Center Process Enhancement Plan Graphics PDF. The topics addressed in these templates are Training, Improvement, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers the goals and objectives of the employee working in the call center department of the company. It also includes action steps, responsible person, measures and due date. Showcasing this set of slides titled Call Center Staff Oriented Goals Icons PDF. The topics addressed in these templates are Call Center, Staff Oriented Goals. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This template shows a 5 days cadence call structure for increasing the likelihood of reaching a lead before their value drops off. It also includes the frequency of contact using email, phone calls, social media, etc. Presenting working outbound sales call cadence themes pdf to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including working outbound sales call cadence. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

this professional PPT slide has been crafted with graphic of call option calculation with graph. Use this analysis diagram in your business presentation to show overall growth.

This is a call centre technology diagram powerpoint presentation templates. This is a five stage process. The stages in this process are voice, email, web, fax, workflow.

Explain the call option value in any business presentation with this PPT slide. This PPT slide has been crafted with graphic of call option value graph which is important calculation for growth analysis. Use this PPT and build strong presentation for growth analysis.

Showcasing this set of slides titled call centre performance evaluation dashboard icons pdf. The topics addressed in these templates are call centre performance evaluation dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases flowchart of the contact center sales process. It includes cold calling , connecting to prospects, questions and concerns , a objections , sales pitch , scheduling , negotiation etc. Showcasing this set of slides titled Sale Call Center Process Flowchart Graphics PDF. The topics addressed in these templates are Sale Call Center, Process Flowchart. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers contact center performance metrics KPI dashboard. It involves details such as number of total calls, average answer speed, abandon rate, data of agents performance and call abandon rate by departments. Showcasing this set of slides titled Call Center Performance KPI Dashboard Formats PDF. The topics addressed in these templates are Department, Dashboard, Agreement Limits. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The slide shows the overall KPI scorecard of an employee in the call centre. The slide includes averages, customer focus and weekly call cycle. Persuade your audience using this Call Centre Employee KPI Scorecard Information PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Focus, Customer Retention, Satisfied Customers. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide mentions quality criterion on the basis of which checklist in call centers is formulated to supervise the performance of agents. It includes agent details and list of parameters to be evaluated. Showcasing this set of slides titled Call Center Quality Criterion Checklist Sample PDF. The topics addressed in these templates are Customers, Quality Criterion Checklist. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows some of the global market trends of Contact Center Software Market Industry worldwide. The slide shows the global Contact Center Software Market growth rate CAGR, fastest growing market and largest market, trends that drive market growth, major industry players etc.Deliver an awe inspiring pitch with this creative Call Center Software Market Overview Ideas PDF bundle. Topics like Technologies Such, Computing Artificial, Enter Deployments can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

The purpose of this slide is to outline the balanced HR scorecard in order to monitor day-to-day key operations. It includes several key performance indicators such as financial, customer, organizational structure, and capacity. Showcasing this set of slides titled HR Scoreboard Call Center Template PDF. The topics addressed in these templates are Financial Sustainability, Customer Experience, Internal Structures. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Want to ace your presentation in front of a live audience Our Strategic Plan For Call Center Employees Expected Outcome From Call Center Improvement Action Plan Information PDF can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy to edit and downloadable. Use these for both personal and commercial use.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Boost your pitch with our creative Strategies To Enhance Call Center Management Expected Outcome From Call Center Sample PDF. Deliver an awe-inspiring pitch that will mesmerize everyone. Using these presentation templates you will surely catch everyones attention. You can browse the ppts collection on our website. We have researchers who are experts at creating the right content for the templates. So you dont have to invest time in any additional work. Just grab the template now and use them.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. The Strategies To Enhance Call Center Management Call Center Telephone Etiquette For Brochure PDF is a compilation of the most recent design trends as a series of slides. It is suitable for any subject or industry presentation, containing attractive visuals and photo spots for businesses to clearly express their messages. This template contains a variety of slides for the user to input data, such as structures to contrast two elements, bullet points, and slides for written information. Slidegeeks is prepared to create an impression.

This slide showcases dashboard that can help organization to analyze the performance of call center agents communication KPIs and take necessary actions in case of high abandonment rate. Its key components are average response time, first call resolution and top performing call agents. Showcasing this set of slides titled Call Center Communication Kpis Performance Dashboard With First Call Resolution Rate Graphics PDF. The topics addressed in these templates are Overall Average, Response Time, First Call Resolution, Daily Abandonment Rate. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide highlights the case study of call center company which includes key problems such as high call waiting time, low first call resolution rate with integrated solution and business value delivered. This is a BPO Call Center Company Profile Call Center Case Study Information PDF template with various stages. Focus and dispense information on three stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like Integrated Solution, Business Value, Customer Retention. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.

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