Call Centre

This is a call centre technology diagram powerpoint presentation templates. This is a five stage process. The stages in this process are voice, email, web, fax, workflow.

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The slide shows the overall KPI scorecard of an employee in the call centre. The slide includes averages, customer focus and weekly call cycle. Persuade your audience using this Call Centre Employee KPI Scorecard Information PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Focus, Customer Retention, Satisfied Customers. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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The following slide showcases the various stages of incident escalation workflow figure to simplify resolution process. It includes elements such as information technology service desk, support, investigate, remediate, close etc. Presenting Call Centre Incident Progression Management Chart Guidelines PDF to dispense important information. This template comprises four stages. It also presents valuable insights into the topics including It Service Desk, Investigate Remediate, Resolved Threshold. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

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This graph or chart is linked to excel, and changes automatically based on data. Just left click on it and select Edit Data. Showcasing this set of slides titled Help Desk Call Centre Service Level Agreement KPI Dashboard Pictures PDF. The topics addressed in these templates are Call Type Today, Occupancy Today, Call Summary Today. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide signifies the dashboard on the performance and evaluation of call centre data. It includes bar graph on handle time, average performance quadrant chart, average handling time. Showcasing this set of slides titled Support Centre Report With Key Performance Indicators Information PDF. The topics addressed in these templates are Support Centre Report, Key Performance Indicators. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This business framework PPT has been designed with call center management model. This framework PPT slide can be used for business and call center related presentation. This Pot can be used for performance overview and operational activity for call centre management techniques.

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