Call Flow Chart

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This slide covers the dashboard for call details including KPIs such as total calls, average answered speed, abandon rate, average calls per minute and call resolution. Deliver an awe inspiring pitch with this creative customer complaint handling process complaint call handling dashboard icons pdf bundle. Topics like complaint call handling dashboard can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide showcases dashboard for call centre performance that can help to evaluate the call abandon rate of customers and implement training of staff for improving customer satisfaction KPIs. Its key elements are total calls, avg answer speed and customer effort score. Showcasing this set of slides titled Call Centre Performance Dashboard With Customer Service Metrics Background PDF. The topics addressed in these templates are Call Centre Performance Dashboard, Customer Service Metrics. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. There are so many reasons you need a Quality Enhancement Strategic BPO Call Center Organizational Structure Summary PDF. The first reason is you cant spend time making everything from scratch, Thus, Slidegeeks has made presentation templates for you too. You can easily download these templates from our website easily.

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The following slide illustrates facts and figures for multiple success measures of service support teams. It provides information about customer effort score, CSAT customer satisfaction, NPS net promoter score, etc. Showcasing this set of slides titled Statistics Highlighting Call Center Business Success Measurement Introduction PDF. The topics addressed in these templates are BPO Managers, Customer Satisfaction Rate, Biggest Measure. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights points like labor cost, service quality, communication, data security, time zone and customer feedback to show offshore vs onshore call center comparative analysis. It helps organization to make informed decision between offshore and onshore call center outsourcing based on important factors. Pitch your topic with ease and precision using this Offshore Vs Outsourced Call Center Comparative Analysis Icons Pdf. This layout presents information on Service Quality, Communication, Data Security, Customer Feedback. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout. The following slide highlights points like labor cost, service quality, communication, data security, time zone and customer feedback to show offshore vs onshore call center comparative analysis. It helps organization to make informed decision between offshore and onshore call center outsourcing based on important factors.

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The following slide highlights points like low cost, flexible, tools, customer experience and quality control to show key benefits of offshore call center. It helps organizations to make informed decisions. Pitch your topic with ease and precision using this Key Benefit Of Outsourced Call Center Icons Pdf. This layout presents information on Flexible And Scalable, Tools And Technology, Quality Control And Monitoring, Customer Experiences. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout. The following slide highlights points like low cost, flexible, tools, customer experience and quality control to show key benefits of offshore call center. It helps organizations to make informed decisions.

This is a business conference call with telephone ppt powerpoint presentation icon files. This is a four stage process. The stages in this process are conference call, conference conversation, meeting call.

This is a call center retention administrative assistant ppt powerpoint presentation icon rules. This is a five stage process. The stages in this process are call center retention, administrative assistant.

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This slide consists of a customer service scorecard which can be used to evaluate telephonic conversation between agent and the client. The set of questions consist of call etiquette, communication skills, process and wrap up. Showcasing this set of slides titled Customer Phone Call Service Performance Evaluation Themes PDF. The topics addressed in these templates are Call Etiquette, Communication Skills, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and served industries with key stats. Deliver and pitch your topic in the best possible manner with this BPO Call Center Company Profile Company Overview Download PDF. Use them to share invaluable insights on Process Outsourcing, Financial Services, Telecommunications and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

This slide highlights the executive summary of call center company which includes business overview, founder, shareholding structure, USP, achievements and key facts.Deliver an awe inspiring pitch with this creative BPO Call Center Company Profile Executive Summary Diagrams PDF bundle. Topics like Provides Customer, Support Services, Various Industries can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide illustrates a scorecard which is used by human resource personnel for call monitoring in order to improve customer service. The major types of questions are related to agent actions including greetings, assistance, knowledge etc. and scores are computed accordingly. Showcasing this set of slides titled Performance Evaluation For Call Monitoring And Customer Service Icons PDF. The topics addressed in these templates are Answer, Score, Max Possible. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide covers the actions performed to address the surge of calls in healthcare operations which focuses on market actions, assets and capabilities, technology enablers and other considerations. Deliver an awe-inspiring pitch with this creative surge response healthcare call centre operations ppt portfolio icon pdf bundle. Topics like other considerations, assets and capabilities, technology enablers, partnerships vendors, regulatory compliance, privacy and security can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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This slide displays hiring process of a company to get new and skilled employees for the business growth and development. It includes processes such as the screening call and in-person interview, as well as the background check and, finally, the job offer. Persuade your audience using this Company HR Hiring Process Recruitment Flow Chart Brochure PDF. This PPT design covers one stages, thus making it a great tool to use. It also caters to a variety of topics including Appropriate Applicant, Recruitment Plan, Determine Categorization. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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This slide contains information about steps followed by help desk to resolve customers queries without delay. It includes elements such as customers, help desk tech, automated systems, technical team, supervisor and supplier. Presenting Help Desk Process Flow Chart For Consumer Service Pictures PDF to dispense important information. This template comprises Six stages. It also presents valuable insights into the topics including Help Desk Process, Flow Chart, Consumer Service. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

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