Key Elements Of Customer Service Ppt

This slide showcases comparison of customer service metrics from different sources that can help to leverage strategies to improve them in future. Its key performance indicators are average response time, net promoter score, average response time and customer satisfaction score. Showcasing this set of slides titled Customer Service Metrics Sources With Improvement Strategies Rules PDF. The topics addressed in these templates are Average, Strategies, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide offers insightful information on the approaches to take in order to create a useful customer service scorecard and gather customer feedback. The strategies include keeping the questions straightforward, selecting appropriate key performing indicators, investing in agent training and using artificial intelligence driven tools. Showcasing this set of slides titled Strategies To Improve Customer Service Performance Evaluation Sample PDF. The topics addressed in these templates are Keep Questions Straightforward, Select Kpis Evaluation, Invest Training Agent. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a sample scorecard which can be used by brand managers to collect valuable customer feedback and take actions to improve services for increased customer satisfaction. Key questions relate to customer experience, needs analysis, product competencies and result. Showcasing this set of slides titled Sample Customer Service Performance Evaluation Example Brochure PDF. The topics addressed in these templates are Customer Experience, Needs Analysis, Product Competencies. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Mentioned slide outlines escalation level matrix to resolve issues faced by customers. It provides information about severity levels, key description, contact recurrence and the various personnel involved in the process.Pitch your topic with ease and precision using this Customer Service Escalation Phases Matrix With Personnel Involved Topics PDF This layout presents information on Contact Recurrence, Personal Involved, Relationship With Customer It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide showcases dashboard for customer service metrics that can help to identify the issue escalations and prioritize them to solve them before expiry. Its key elements are total cases, resolutions, escalations, SLA complaint, avg resolve time and avg CSAT. Showcasing this set of slides titled Customer Service Metrics Dashboard With Average Resolve Time Sample PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Average Resolve Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases KPI dashboard for customer service that can help to identify the issue unresolved and response time by weekday. Its key elements are final call resolution, unresolved calls, avg response time and best day to call. Showcasing this set of slides titled Customer Service Metrics Dashboard With Unresolved Calls Designs PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Unresolved Calls. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for call centre performance that can help to evaluate the call abandon rate of customers and implement training of staff for improving customer satisfaction KPIs. Its key elements are total calls, avg answer speed and customer effort score. Showcasing this set of slides titled Call Centre Performance Dashboard With Customer Service Metrics Background PDF. The topics addressed in these templates are Call Centre Performance Dashboard, Customer Service Metrics. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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The slide shows a service management roadmap to improve customer satisfaction and enhance service value. It includes key components such as define consumer value, plan and develop services, run services, improve services and deliver customer value. Persuade your audience using this Customer Business Service Value Management Timeline Graphics PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Continuous Improvement, Increase Transparency, Develop Our Services. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide highlights key processes of ITIL service lifecycle aimed at joint working ensuring IT best practices lead to continual improvement in strategy making. It covers strategy management, financial management, portfolio management, demand management and relationship management. Persuade your audience using this ITIL Customer Service Strategy Lifecycle Processes Diagrams PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Business Relationship Management, Service Portfolio Management. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The following slide highlights the complications of non effective customer contact strategy illustrating key headings which includes damaged reputation, lead conversion drop, customer lifetime value drop , increased employee loss and decreased profit. Persuade your audience using this Complications Of Non Effective Customer Communication Service Plan Guidelines PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Damaged Reputation, Lead Conversion Drop, Customer Lifetime, Value Drop. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide represents key methods used to build and nurture customer communities. It includes blogging, surveys, email and discussion groups. The best PPT templates are a great way to save time, energy, and resources. Slidegeeks have 100 percent editable powerpoint slides making them incredibly versatile. With these quality presentation templates, you can create a captivating and memorable presentation by combining visually appealing slides and effectively communicating your message. Download Implementing Digital Customer Service Methods To Build And Nurture Customer Formats PDF from Slidegeeks and deliver a wonderful presentation.

This slide depicts recommendations that assists organizations to expand customer portfolio and drive success. The recommendations covered are integrate customer and personalization tool, analyze traffic behavior, identify channels to reach out clients and craft message. Persuade your audience using this Key Recommendations For Customer Business Services Extension Strategy Infographics PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Analyze Traffic Behaviors, Personalization Tool, Integrate Customer Data. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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This slide showcases various components of impactful product messaging which helps in customer segmentation. It provides information regarding SMART goals, product differentiation, target audience and consumer touch points. Persuade your audience using this Key Elements Of Effective Product Positioning Strategy Professional PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Product Differentiation, Target Audience, Touch Points. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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Following slide provides insight about key components of service request management for enhancing business productivity. It includes key components such as ticket prioritization, maintain database and request process optimization. Showcasing this set of slides titled ITIL Service Request Administration Key Components Ppt Gallery Diagrams Pdf. The topics addressed in these templates are Ticket Prioritization, Maintain Database, Request Process Optimization. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting. Following slide provides insight about key components of service request management for enhancing business productivity. It includes key components such as ticket prioritization, maintain database and request process optimization.

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