journey

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This slide talks about the different touchpoints of the customer experience journey. It includes the various stages such as awareness, consideration, purchase, after-sales or services and loyalty or expansion. The touch points are based on digital, physical, before, during and after purchase. Showcasing this set of slides titled Important Touchpoints Of Customer Experience Journey Template Pdf. The topics addressed in these templates are Awareness, Consideration, Purchase. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting. This slide talks about the different touchpoints of the customer experience journey. It includes the various stages such as awareness, consideration, purchase, after-sales or services and loyalty or expansion. The touch points are based on digital, physical, before, during and after purchase.

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Mapping customer journey helps you list out customer interactions at each stage of the buyer journey, their thoughts and experiences. Deliver and pitch your topic in the best possible manner with this guidelines customer conduct assessment customer journey mapping introduction pdf. Use them to share invaluable insights on customer goals, customer though, customer experience and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

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